Everything on every plan
There is no add-on pricing for the basics here. Every item below is on every shared and reseller plan, at every tier — the plans differ on how much of the server you get, not on what you are allowed to do with it.
Control panel and software
The parts you touch every day. Standard tools, not a private dashboard you would have to learn and could not take with you.
- cPanel control panelThe industry standard, not a panel we invented. If you have used cPanel anywhere else, this is exactly what you already know.
- Free AutoSSL certificatesIssued and renewed automatically for every domain on the account. Nothing to buy, nothing to remember, no expired-certificate warnings.
- PHP 8.3 with version switchingRun the version your application actually needs, and change it yourself when you are ready rather than when we decide.
- Softaculous one-click installsAround 400 applications installed properly in a couple of clicks, with updates handled for you afterwards.
- WordPress, Joomla & DrupalInstalled and updated like any other site here. No separate managed plan to buy for the thing most people came for.
- Unlimited MySQL databasesEvery plan carries a generous allowance and Enterprise is uncapped. The comparison table above shows the figure for each.
Email on your own domain, run properly. No upsell to a separate mail product once you are signed up.
- Roundcube webmailRead and send from a browser on any machine, without setting up a mail client first.
- IMAP & POP3 emailWorks with Outlook, Apple Mail, Thunderbird or your phone. Your mail on your devices, not locked in a web interface.
- Email forwardingPoint an address somewhere else without paying for a second mailbox to hold it.
- AutorespondersOut-of-office and acknowledgement replies you set once and then forget about.
- Mailing listsAnnounce to your customers from your own domain instead of renting a list somewhere else.
- SpamAssassin filteringOn by default and tuned so the obvious rubbish goes and the invoice from your supplier still arrives.
Backups and recovery
The part nobody thinks about until the afternoon they need it.
- Nightly backupsTaken every night and kept, so a bad afternoon is something you recover from rather than something you explain.
- Self-service restorePut a file or a database back yourself at two in the morning, without opening a ticket and waiting.
Access and development
Get at your own server the way you prefer. We do not gate these behind a higher tier.
- FTP & SFTP accessWork the way you already work. SFTP if you would rather not send your credentials in the clear.
- Subdomains with statisticsGive a project its own subdomain and see its traffic separately from everything else.
- Cron jobsSchedule your own scripts on your own timetable. You never have to ask us to run something for you.
- SSH access on requestAsk and we switch it on. We do not treat shell access as something to be talked out of.
- Perl, Python & CGIOlder and less fashionable stacks still run here. We have not dropped them to make our support queue shorter.
Traffic and logs
Your numbers, measured at the server, kept where you can read them.
- AWStats traffic reportsCounted at the server, so the numbers do not depend on whether a visitor runs an ad blocker.
- Raw log file accessYour logs belong to you. Download them and analyse them however you like.
Control over your site
Small things that save a support ticket, all of them yours to change.
- Custom error pagesA 404 that looks like your site instead of a bare server message with our name on it.
- URL redirectsMove or rename a page without breaking the links and search results already pointing at it.
- Password-protected foldersPut a staging site or a client proof behind a password in under a minute.
- Hotlink protectionStop other people serving their images out of your bandwidth allowance.
- IP deny managerBlock a persistent nuisance yourself, straight away, without asking anyone.
What we commit to
Two promises, written down rather than implied.
- 99.9% uptime guaranteeWritten down rather than implied. We would still rather you never had cause to check it.
- No long-term contractMonthly or annually, cancel whenever you like. Nothing holds you here except us continuing to earn it.
What is not on this list
Anything we would have to charge extra for. There is no premium support tier, no paid backup add-on and no “business” upgrade that unlocks something ordinary. If a thing is missing from this page, ask us — the honest answer is sometimes that we do not offer it.